CGV

General Terms and Conditions of the Seasonal Rental Agreement

Article 1

These general terms and conditions of the seasonal rental agreement define the conditions of the rental of the property by the owner to the tenant for the duration and under the conditions set out herein.

 

Article 2 – Duration of Stay

The tenant signing this agreement, concluded for a fixed term, may under no circumstances claim any right to remain in the premises at the end of the stay.

 

Article 3 – Reservations

The availability of the rental must be confirmed by the owner. The number and identity of persons occupying the property must be specified at the time of the reservation request. In any event, the property may not accommodate more than 12 persons.

 

Article 4 – Conclusion of the Agreement

The reservation becomes effective once the tenant has sent the full payment of the rental to the owner. By making this payment, the tenant accepts and undertakes to comply with these general conditions.

The rental price includes all charges (water/electricity/heating, wifi, and provision of household linen). No dispute concerning the rental price will be taken into account after payment. It is the tenant’s responsibility to assess whether the price is acceptable before making payment.

 

Article 5 – No Right of Withdrawal

For reservations made by post, telephone or internet, the tenant does not benefit from a withdrawal period, in accordance with Article L.121-20-4 of the French Consumer Code relating in particular to accommodation services provided on a specific date or according to a determined periodicity.

 

Article 6 – Cancellation by the Tenant

Any cancellation must be notified by registered letter with acknowledgement of receipt to the owner: Mrs Estelle SCHIPMAN, 13 rue du Bourg, 71640 DRACY LE FORT.

1. Cancellation before arrival

If the cancellation occurs less than 30 days before the scheduled entry date, the owner will retain the full price. If the cancellation occurs more than 30 days before the scheduled entry date, the owner will refund half of the rental price.

Only cases of force majeure (lockdown, travel restrictions) will give rise to a full refund of the amounts paid.

2. If the stay is shortened

The rental price remains due to the owner. No refund will be made.

 

Article 7 – Cancellation by the Owner

The owner will refund the tenant the full amount paid.

If this cancellation is due solely to the owner, he/she will also pay compensation equal to that which the tenant would have borne if the cancellation had occurred at the tenant’s initiative on that date.

In the event of cancellation due to force majeure, no compensation will be paid.

 

Article 8 – Arrival / Departure

The tenant must arrive on the date and at the time stated in the reservation. In the event of late or delayed arrival, the tenant must inform the owner.

The tenant must also vacate the accommodation on the date and at the time stated in the reservation.

 

Article 9 – Inventory of Fixtures

The property is rented furnished and equipped as indicated in the descriptive statement. An inventory is drawn up jointly and signed by the tenant and the owner or their representative upon arrival. This inventory is the sole reference in the event of a dispute concerning the condition of the premises, unless a video recording has been made immediately before entry. The state of cleanliness of the accommodation at the time of the tenant’s arrival must be noted in the inventory. Cleaning during the rental period is the tenant’s responsibility; final cleaning at the end of the stay is provided by the owner.

All installations are in working order, and any claim concerning the condition of the premises made more than 24 hours after entry will not be accepted. Repairs necessitated by negligence or poor maintenance during the rental will be borne by the tenant or their family. No replacement of items other than identical ones will be accepted on the tenant’s initiative.

At the end of the rental period, in the presence of the tenants, the owner will carry out the exit inventory and, if necessary, notify the tenant of any damage by registered letter with acknowledgement of receipt.

 

Article 10 – Security Deposit

On arrival, a security deposit of €1000 by cheque or immediate bank transfer is required by the owner. Failure to pay will result in refusal of entry to the premises.

The deposit will be refunded at the exit inventory if no damage is found.

Otherwise, the tenant will be liable, in addition to the rental fees, for any damage caused to the property, as well as the cost of replacing any lost, destroyed or deteriorated items, and those worn beyond normal use for the rental period, the cost of cleaning soiled duvets, painted walls, ceilings, windows, curtains, bedding, etc. The tenant is responsible for any damage caused intentionally or negligently by themselves or accompanying persons.

 

Article 11 – Use of the Premises

The tenant must ensure the peaceful and discreet enjoyment of the rental and use it in accordance with the intended purpose of the premises. Children are under the sole and entire responsibility of their parents or accompanying persons.

 

Article 12 – Capacity

This agreement is made for a maximum capacity of 12 persons, which may not under any circumstances be exceeded. If the number of tenants exceeds the accommodation capacity, the owner may refuse additional persons. Any modification or termination of the agreement will be considered at the client’s initiative.

 

Article 13 – Animals

For hygiene and respect reasons, domestic or other animals are not allowed in the accommodation. If the tenant fails to comply with this clause, the owner may refuse the stay. In such a case, no refund will be made.

 

Article 14 – Insurance

The tenant is liable for all damage arising from their actions. They are required to be insured by a holiday insurance contract for these risks. Failure to hold insurance, in case of loss, will give rise to damages. The tenant is obliged to notify the owner within 24 hours of any damage occurring in the accommodation, its outbuildings or accessories.

 

Article 15 – Inspection of Premises

The tenant may not oppose the inspection of the premises when requested by the owner or their representative.

 

Article 16 – Smoking

Smoking is strictly prohibited in the accommodation.

 

Article 17 – Disputes

Any complaints concerning the rented property must be made within 48 hours of entry into the premises by registered letter addressed to the owner, accompanied by supporting documents. Once this 48-hour period has elapsed, complaints will no longer be considered.